Logistics policy

Mall logistics policy

The mall is committed to providing customers with high-quality and efficient logistics services, ensuring the safe and fast delivery of your orders. Here is our logistics policy to help you understand our service content and standards.

1、 Delivery scope

The delivery scope covers most parts of the country, including cities, towns, and rural areas. We will choose the most suitable delivery method based on your specific address to ensure that your order can be safely and quickly delivered.

2、 Delivery method

Express delivery: We cooperate with multiple well-known express delivery companies to ensure timely delivery of your order. We will select the most suitable courier company according to your needs and provide the tracking number so that you can track the order status at any time.

Logistics: For large or special items, we will choose a suitable logistics company for delivery. We will ensure that the goods are properly handled during transportation and provide the logistics tracking number so that you can always know the location of the goods.

3、 Delivery time

Under normal circumstances, we will ship within 1-3 working days after order confirmation. If there are special circumstances, such as promotional activities or holidays, it may lead to an extension of delivery time. We will notify you promptly and adjust the delivery time according to the actual situation.

The delivery time may vary depending on different regions and delivery methods. In general, the delivery time for express delivery is 2-5 working days, and the logistics delivery time may be longer. Please refer to the specific time provided by the logistics company.

4、 Delivery fees

The delivery cost is determined by factors such as product weight, volume, and destination. On the settlement page, we will display detailed delivery fees for you, and you can choose according to your needs.

For certain specific regions or special products, we may charge additional shipping fees. If such a situation occurs, we will inform you in advance and obtain your consent before you confirm the order.